Should your website show prices or ask buyers to request a quote?

  • strategy
  • buyer fit

The short answer

Show prices when the offer and relevant conditions can be described accurately enough for buyers to compare. Use a quote process when scope varies materially and needs assessment. Either approach should help a suitable buyer understand the commitment instead of hiding uncertainty or presenting an unrealistic starting number.

Original AI-assisted conceptual artwork / The Absurd Company.

What to establish

Identify the variables that change effort or cost and the information needed to assess them. Decide whether a defined package, a clearly qualified range or a scoped consultation can provide useful clarity. Confirm the currency and what is included.

How to use the result

Check how the pricing approach affects expectation and qualification. A low headline without its conditions can attract unsuitable enquiries; an unexplained quote requirement can make a simple offer harder to assess. Use actual delivery information and appropriate commercial review.

Make it concrete.

A standard workshop with a defined format may support a published price. A website migration involving unknown integrations may need an investigation and proposal. The distinction should follow the work rather than a universal rule about displaying prices.

Before you commission

  • Define the variables and included scope.
  • Make conditions and currency clear.
  • Use an appropriate enquiry or purchase process.
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A useful next step.

Bring the decision, the existing situation and the information you have. We can help define a scope before you commit to a wider project.

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